-All animals will be honestly
represented. Australian Addiction Reptiles
strives to produce the highest in quality and health in all of
our animals. Live
arrival is only guaranteed
when expressly agreed upon by both parties,
and AAR reserves the right to deny this guarantee when
conditions do not meet suitable criteria. Live arrival
is not implied and it is the duty of the recipient to verify
that AAR is offering a guarantee of live arrival on any
shipment. Any deaths incurred during shipment
must be reported immediately. Deaths due to shipping
will be fully refunded, but proof of animal death must be
given within 48 hours of arrival. If one animal within
the shipment dies during transit, only a suitable portion of
the total will be refunded. If shipped animals were
involved in a trade, AAR will strive to work out a partial
fair return of traded animals.
-Any dissatisfaction with animals must be reported within 24
hours of arrival, and monies will be returned upon live
arrival of the returned animal. Shipping costs on
returned animals will be paid by buyer. Australian
Addiction Reptiles takes no responsibility for lost or delayed
packages. To provide coverage for lost or delayed
packages that occur as a result of shipping company error,
insurance may be included through ShipYourReptiles.com, which
costs $2.50 per $100 in insured value. For example, if
you would like coverage against late delivery and the animal
is worth $500, you would pay an additional $12.50 to insure
that animal. Please read the terms at
ShipYourReptiles.com under the Live Arrival Insurance link at
the site.
-While we are good at determining the gender of the animals we
send out, anyone can mistake a reptiles gender now and
then. It is the buyers
responsibility to confirm the gender of any animal within 1
week of purchase. After that time, Australian
Addiction Reptiles is free from obligation in the case of any
missexed animals. Please verify that the gender of
reptile you were sold is correct so you can be completely
satisfied with your new animal. The animal will be
replaced with the correct gender if available, or the money,
minus one-way shipping expenses, will be refunded.
Return of animals is to be paid by the buyer, but return
shipping will be refunded once the gender is verified and the
correct gender is shipped out. If the returned animal is
verified as the gender it was sold upon return, monies may be
refunded, but all shipping expenses will be charged, and the
remainder will be refunded. If the gender matches what
the animal was originally sold as, and the buyer requests a
replacement, additional shipping charges will be charged.
-Animals may be reserved in
advance. Once eggs are laid, animals may be
reserved for future purchase. A 10% deposit is required,
and individuals will be contacted in the order a deposit was
made. Deposits will be refunded via PayPal if the
reserved animal(s) are not available. Once the reserved
animal is eating well and ready to go, a period of 1 month is
allotted to pay off the remaining 90% of the purchase
price. Once the animal is paid in full, shipping will be
arranged as agreed on by both parties. If the individual
is not able to pay the remaining 90%, the reserved animals
will be made available to the general public or waiting list,
and the deposit will be kept by AAR, LLC. Please make
sure you can pay for an animal in full before a deposit is
placed on an animal.